Billing Terms & Conditions

Accepted Payment Methods

We accept payments via credit/debit cards (Visa, Mastercard, American Express, Discover) and PayPal.

Currency

All transactions at Jacqueline van Hoef Australia are processed in AUD (Australian Dollar).
Customers from New Zealand may see conversion rates depending on their payment provider or bank.

Tax Calculation

Any applicable GST or duties will be calculated and added during the checkout process.
No additional sales tax will be applied after purchase.

Payment Security

Your payment security is our top priority.
Jacqueline van Hoef ensures that all payment transactions are SSL-Encrypted and securely processed to protect your personal and financial information.

Payment Authorization

By placing an order with Jacqueline van Hoef, you authorize us to charge your selected payment method for the total amount of your order, including any applicable taxes and shipping fees (if applicable).

Order Confirmation

After your payment has been successfully processed, you will receive a confirmation email with:

• Order number
• Items purchased
• Total amount paid
• Shipping address and tracking details (once available)

Payment Disputes

If you notice an unauthorized transaction or have a payment dispute, please contact our customer support team immediately at:
📧 info@jacquelinevanhoef.store

Payment Processing Time

Payments are usually processed instantly upon order placement.
In some cases, processing may take up to 1–2 business days.

Payment Failure

If your payment fails, please:

• Verify your payment information
• Try an alternative payment method
• Contact your financial institution
• Or reach out to our support team for assistance

Payment Policy Updates

Jacqueline van Hoef reserves the right to update or modify this payment policy at any time without prior notice.
Please check this page periodically for any updates.